FAQS
FAQs – THONGS FOR ALL
Find quick answers to your most common questions below.
🛍️ 1. How do I place an order?
Simply browse our store, select your favorite items, choose your size and color, then click “Add to Cart.” When you’re ready, proceed to checkout and complete your purchase securely.
📏 2. How do I choose the right size?
Each product page includes a detailed size chart to help you find your perfect fit. If you’re unsure, contact our support team — we’re happy to help you choose.
💳 3. What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay. All transactions are processed securely through trusted payment gateways.
🚚 4. Do you offer international shipping?
Yes! We ship worldwide. Shipping costs and delivery times vary by location and will be displayed at checkout.
⏱️ 5. How long does shipping take?
Standard delivery usually takes 7–15 business days, depending on your region. You’ll receive a tracking number once your order is shipped.
🔄 6. Can I return or exchange an item?
Yes, you can request a return or exchange within 14 days of receiving your order — as long as the item is unworn, unwashed, and in original packaging.
Check our Refund Policy for more details.
✉️ 7. How can I track my order?
After your purchase, we’ll send you a tracking number via email. You can also use our Track Order page to see your delivery status anytime.
💌 8. How do I contact customer support?
You can reach us by email at support@thongsforall.com or call +1 (800) 987-6543.
Our team is available Monday – Friday, 9 AM to 6 PM (PST).
🌸 9. Do you restock sold-out items?
Yes! Popular styles are frequently restocked. Follow us on Instagram or sign up for our newsletter to get restock alerts and exclusive offers.
🎁 10. Do you offer gift packaging?
Absolutely! Select “Gift Wrap” at checkout to receive your order in our elegant signature packaging — perfect for surprises and special occasions.
